Shipping, Delivery & Returns
We provide a standard 1 to 3 working-days trackable, insured courier delivery services for regular orders and a roadside pallet service for large orders. Orders are usually dispatched next working day, Monday to Friday and are generally delivered within 3 working days after dispatch.
New merchandise in original packaging may be returned for any reason within 14 days of delivery. Buyers are responsible for all return shipping charges. Refunds will be issued within 2 working days upon receipt of the returned item(s).
Customers may request a return authorisation by contacting customer service or alternatively, sending an email to support@liverpoolgymflooring.co.uk, making sure to reference the original order number and the reason for return. All customers are encouraged to retain the original shipping package as it is the most suitable container for return shipments.
